Privacy Policy

Privacy Policy

Introduction

Welcome to https://camel-ride-in-jbr-tickets.terratrek.net (hereafter referred to as “Camel Ride in JBR Tickets,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of data we receive from our users when they interact with our website, applications, services, and products.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://camel-ride-in-jbr-tickets.terratrek.net.
  2. All associated mobile and web applications.
  3. Services offered through these platforms.
  4. Products purchased or accessed through our services.

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy governs your interactions with us when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. The categories of information we gather include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Data related to transactions, including cardholder names, credit/debit card numbers, expiration dates, and security codes.
  3. Financial Information: Records of purchases, transaction history, and billing addresses.
  4. Purchase Information: Details about products or services you have purchased, including order numbers and purchase frequency.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and operating system data from your mobile devices when using our apps.
  6. Location Data: Geolocation information provided by your browser or device when accessing our services.
  7. Feedback: Any comments, reviews, or ratings you submit to us.
  8. Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms, such as your user ID and public profile information.
  9. Product Information: Details about products viewed, added to carts, or purchased on our site.

We obtain this data through direct input from you, tracking interactions with our services, and automated technologies, including cookies and similar tracking tools. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website and improve our service delivery:

  1. Strictly Necessary Cookies: These ensure basic functions of our site, such as allowing you to navigate through pages.
  2. Preference Cookies: They remember settings you’ve chosen to personalize your experience.
  3. Analytics Cookies: Used to gather insights about how visitors interact with our website, helping us improve its performance and content.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  • Processing transactions and providing customer support.
  • Maintaining your account and delivering personalized services.
  • Complying with legal obligations and regulatory requirements.
  • Conducting analytics and research to improve our products and services.

Once the retention period expires or when you request deletion, we will anonymize or delete the data, ensuring it is no longer identifiable to individuals.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Employing encryption protocols to secure data transmission.
  2. Utilizing secure servers and data storage solutions.
  3. Regularly reviewing and updating our security practices.
  4. Training our employees on privacy and security best practices.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data.
  • Restriction: Limiting the use or processing of your personal data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right not to be subject to automated decision-making that significantly affects you.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

We value your trust in our company, and we are committed to protecting your personal information.